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Privacy Policy

At Moovingo, your privacy is of utmost importance to us. We are committed to protecting your personal information and ensuring transparency about how we collect, use, and safeguard your data. We are licensed by the Property Services Regulatory Authority (PSRA), license number 003783.

If you have any questions about this policy, please contact us at [email protected].

Information We Collect

Personal Data
Personal data refers to any information that identifies you as an individual, such as your name, address, email address, phone number, and details related to your role as a property purchaser, seller, landlord, or tenant. This information is collected when you voluntarily submit it through forms on our website, email, or other correspondence.

Non-Personal Data
Non-personal data includes aggregated information that does not identify you, such as browser types, anonymized IP addresses, and website usage trends. This data is used to improve our website and understand visitor behavior.

Property Information
We may also collect property information such as photos, floorplans, and descriptions if you are selling a property.

Due Diligence Information
In compliance with legal requirements, we may collect due diligence information such as identification documents to verify your identity as a vendor.

How We Use Your Data

We process personal data to:

  1. Respond to inquiries and provide requested services such as valuations or viewings
  2. Manage offers or feedback related to properties
  3. Coordinate with contractors for professional services like photography or BER assessments
  4. Comply with legal and regulatory requirements
  5. Send information about services you have expressed interest in
  6. Improve our website through statistical analysis
  7. Promote properties through our website and third-party platforms
  8. Market our services through social media and other promotional channels

Sharing Your Data

We may share limited personal data with trusted third parties, such as contractors or service providers, only for purposes you have agreed to. In cases of legal or regulatory obligations, your data may be disclosed as required.

We do not sell your personal data to third parties.

Security of Your Data

Your data is stored securely, and we use trusted cloud-based systems to protect it. While no online system can guarantee complete security, we take every reasonable precaution to safeguard your information.

Payment Information

We do not process online payments. All payments are made via bank transfer or cheque. For bank transfers, we will provide you with our account details. It is your responsibility to verify these details with us directly if needed.

Your Rights

You have the right to access, update, or request the deletion of your data where legally permissible. You may also opt out of receiving marketing communications from us. To exercise these rights, contact us at [email protected].

Cookies

Our website uses cookies to enhance user experience and improve functionality. For more details, refer to our Cookie Policy.

Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The most recent version will always be available on our website.